About Us

Brian Davis is the President of On-Site PC Services, a company he founded in May 2001. He specializes in project management, customer account management, sales, and technology consulting. With over two decades of experience, including significant time in large corporate firms, Brian has amassed a wealth of knowledge in the industry’s best practices and procedures. He is passionate about bringing these high standards to smaller companies that may lack the resources of larger corporations but still require top-tier protection and support.

What sets Brian apart in the industry is his unwavering belief that people are the most critical component of any successful business. He understands that hiring the right people is essential, and he is proud to have assembled a team of experts at On-Site PC Services.

Brian’s passion for his company is infectious, and he is constantly seeking ways to innovate and improve. He firmly believes that the IT support industry can be exciting and dynamic. With his leadership and expertise, Brian is dedicated to providing clients with the best possible service and support, helping their businesses thrive.

Joe Craven joined On-Site PC Services in 2022 as the VP of Client Services, where he focuses on creating processes that improve project deployments, process improvements, and delivers exceptional value to our clients. With over 20 years of IT experience in large law firms, Joe’s career began as a helpdesk tech, and he rose through the IT ranks developing and integrating back-office business systems. He served as the CIO at two AmLaw firms for more than a decade, leading teams of over 50 professionals across IT, Information Security, Records Management, Litigation Support, and Library/Research departments.

Joe’s passion for process improvement, compliance, and overall operational efficiencies ensures that our clients receive the highest level of service. His extensive experience and strategic mindset bring tremendous value to our clients through our Virtual CIO services, which are included as part of every Premium managed services contract. Joe’s expertise in managing budgets, policies, procedures, controls, and compliance extends well beyond what other MSPs can provide.

Joe’s dedication to enhancing operational efficiencies and ensuring compliance helps our clients achieve their goals while maintaining the highest standards. His proactive approach and deep industry knowledge make him an invaluable asset to On-Site PC Services and our clients.

Since joining our team in 2015, Justin Williams has brought years of experience in the MSP environment, providing support to small businesses in various capacities, ranging from Help Desk to Network Administration.
One of Justin’s most impressive qualities is his high level of attention to detail, coupled with his ability to quickly and effectively resolve customer requests. His expertise in troubleshooting and problem-solving has proven to be critical to the success of On-Site PC Services.
Currently serving as a Level 2 Support Engineer, Justin is a key member of our team, and his contributions are highly valued. His dedication to providing exceptional customer service is reflected in his work, and he is an asset to our organization.

Overall, Justin’s experience and expertise make him an invaluable member of the team. We are lucky to have him on board and look forward to his continued contributions to the success of On-Site PC Services.

n 2017, Andrew joined the OSPC team, bringing with him a wealth of knowledge in server and virtualization technology, as well as hardware. He also holds a degree in Networking and Infrastructure Administration, making him a highly skilled member of the team.
One of Andrew’s standout qualities is his ability to quickly and effectively solve complex problems, while still providing excellent customer service. His expertise and attention to detail make him an invaluable asset to our organization.

Due to his exceptional performance and dedication to his work, Andrew was recently promoted to the role of Level 2 System Engineer. This is a testament to his hard work and commitment to providing the highest level of service to our customers.

Overall, Andrew’s expertise, problem-solving skills, and commitment to customer service make him an integral part of the OSPC team. We are proud to have him on board and look forward to his continued contributions to the success of our organization.

Caleb Plumlee joined On-Site PC Services in 2023 as a Support Engineer, quickly making a positive impact with his proactive approach, dedication to our clients and continued involvement in our critical projects. Caleb is actively involved in several proactive projects, demonstrating his willingness to take on new challenges and contribute to the continuous improvement of our services.

Caleb’s team-oriented mindset and strong customer focus ensure that he consistently delivers exceptional support. He excels in troubleshooting, system maintenance, and providing reliable solutions to clients’ IT issues. His proactive nature allows him to anticipate and address potential problems before they escalate, minimizing downtime and enhancing client satisfaction.

Passionate about learning and growth, Caleb is always seeking ways to expand his knowledge and skills. His commitment to staying updated with the latest industry trends and technologies ensures that he provides cutting-edge solutions to our clients.

At On-Site PC Services, Caleb’s enthusiasm and dedication make him a valuable asset to both our team and our clients. He is always ready to lend a hand and tackle any challenge that comes his way, ensuring that our clients receive the highest level of support and service.

Graham joined our team in 2018, bringing with him three years of outstanding sales and customer service experience. He recently graduated from the University of Texas at Arlington and has continued to expand his knowledge and expertise in the IT world, making him a valuable asset to OSPC.

Due to his hard work, dedication, and exceptional performance, Graham was recently promoted to the position of Lead Field Engineer. In this role, he is responsible for fielding and maintaining IT systems across a wide range of client environments.

Graham’s enthusiasm for learning and passion for providing top-notch customer service have made him a standout member of our team. His expertise in IT systems and hardware, coupled with his strong problem-solving skills, enable him to effectively resolve complex issues and provide innovative solutions to our clients.

Overall, Graham’s contributions have been integral to the success of OSPC. We are fortunate to have him on our team and look forward to his continued growth and success with us.

Jack Williams is an accomplished IT professional and Operations Manager at On-Site PC Services. With over 11 years of experience in various areas of IT, Jack is an expert in network administration, server management, and cybersecurity. He specializes in providing IT services to MSP companies and has a proven track record of delivering excellent customer service.

As Operations Manager, Jack is responsible for overseeing the day-to-day operations of the business. He works closely with clients to develop customized IT solutions that meet their specific needs. Jack is dedicated to providing personalized service to every client, and he treats them with the utmost respect and professionalism.

Jack’s passion for IT extends beyond his work at On-Site PC Services. He is an enthusiastic learner who keeps up-to-date with the latest IT trends and technologies. He is always exploring new ways to improve his skills and knowledge in the industry. In addition to his professional interests, Jack enjoys spending time with his family and friends.

Warda is a fantastic addition to the team, having joined in 2021. With her infectious personality and dedication to customer service, she has quickly become an indispensable member of the team. Warda is a true master of customer service, and her clients always know that they are her top priority.

As part of her role, Warda handles a variety of tasks, including office administration, accounts receivables and payables, payroll, and customer relations. Despite having a broad range of responsibilities, she always manages to keep the customer first and ensure that their needs are met with the utmost care and attention.

Warda’s commitment to customer service has earned her high praise from colleagues and clients alike. Her positive attitude and willingness to help make her a valuable member of the team. Whether she is managing accounts or handling customer inquiries, Warda always goes above and beyond to exceed expectations.

Overall, Warda’s mastery of customer service and her ability to handle multiple responsibilities make her an essential member of the team. Her infectious personality and dedication to customer service are a key factor in the company’s success. The team is fortunate to have such a talented and dedicated professional on board.

Madison Davis is a hardworking and dedicated member of the OSPC team, bringing her passion for IT and expertise in contract management, billing, client onboarding, and project meetings to her role. She’s also a pro at keeping the office coffee pot fully stocked and ready to go.

Despite her small stature, Madison’s big personality and innovative ideas make her an invaluable member of our team. She’s like a ninja in the world of IT – quick, stealthy, and always one step ahead of the game. Her expertise in coding is so impressive that we’re pretty sure she could write an entire program using just emojis.

When she’s not working at OSPC, Madison loves spending time with her amazing dad and her furry family member, Stryker. But don’t let her fool you – she might claim to be a dog person, but we suspect she’s secretly a cat lady in training.

Madison’s commitment to her work is matched only by her sense of humor. She keeps the team laughing with her witty jokes and puns, and she’s not afraid to poke fun at herself when the occasion calls for it. We’re lucky to have her as a part of our team, and we’re excited to see what she’ll achieve in the future – as long as she keeps the coffee flowing, of course.