Network Support

Network Support Explained

Operational support = long term success

Every business that maintains office space has a network that needs constant support.  Firewalls, routers, switches, and wireless access pointsall require real expertise to stay healthy.  Many MSPs provide network support as additional line item on the services bill; at OSPC, we include this vital service as part of all managed service agreements.  See below for the details

On-Site PC’s Network Support Offerings

On-premise and Cloud Networks

Most of our clients have networks that they maintain both onsite and in the cloud. We have expertise in maintaining both physical and virtualized systems, including segmentation of networks as appropriate for your business and security needs. We support all flavors and scales of network topology, including LANs, WANs, VPNs, andDMZs.

Firewall Support

The firewall is the device that protects your perimeter against threats. Most of our clients use our preferred firewall technology that includes a cloud-managed control plane and optional managed detection and response support. We routinely update these systems without the need for burdensome downtime and we tailor the firewall rules that allow for the traffic that you need, while preventing both drive-by and targeted malicious threats.

Routers and Switches

Routers and switches serve as the core to deliver packets to all of your servers and workstations within your network. We have a vast amount of experience in configuring and maintaining these devices to ensure that services remain stable and secure. Using N+1 redundancy and high availability where required, we routinely update these systems without any need for disruptive downtime during business hours.

Wi-Fi Networks and Wireless Access Points

Mobile devices are ubiquitous in today’s world and very few of our clients can operate without a Wi-Fi network. Whether you employ laptop or warehouse warriors, these networks are key to your operations. While we can support any existing Wi-Fi technology, our preferred wireless technology is used by more than 90% of our clients and it gives us complete insight and control within their networks from a centralized control plane, allowing us to make updates and assess their needs for coverage on an ongoing basis.

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