About Us

Brian is the President of On-Site PC Services, where he specializes in project management, customer account management, sales, and technology consulting. With over 10 years of experience working in large corporate firms, Brian has gained a wealth of knowledge in the industry's best practices and procedures. He's passionate about bringing these high standards to smaller companies that may not have the same resources as larger corporations but still require the same level of protection and support.

One thing that sets Brian apart from others in the industry is his belief that people are the most critical component of any successful business. He knows that hiring the right people to do the job is essential, and he's proud to have assembled a team of experts at On-Site PC Services.

Brian's passion for his company is infectious, and he's always looking for ways to innovate and improve. He's a firm believer that the IT support industry doesn't have to be dry or boring - in fact, he thinks it can be pretty exciting! With his leadership and expertise, he's committed to providing his clients with the best possible service and support to help their businesses thrive.

As VP of Professional Services at On-Site PC Services, Joe manages projects, client relationships, and program development efforts. Joe spent 20+ years working in IT for large law firms: he started as a helpdesk tech and rose through the IT ranks developing and integrating back-office business systems. Joe served as the CIO at two AmLaw firms for more than a decade, where he led teams of more than 50 professionals within IT, Information Security, Records Management, Litigation Support, and Library / Research departments.

Aside from the depth and breadth of his technical skills, Joe brings a lot of value to our clients through our Virtual CIO services, which are included as part of every Premium managed services contract. Through these services his advice around managing budgets, policies, procedures, controls, and compliance goes well beyond what other MSPs can provide.

Since joining our team in 2015, Justin Williams has brought years of experience in the MSP environment, providing support to small businesses in various capacities, ranging from Help Desk to Network Administration. One of Justin's most impressive qualities is his high level of attention to detail, coupled with his ability to quickly and effectively resolve customer requests. His expertise in troubleshooting and problem-solving has proven to be critical to the success of On-Site PC Services. Currently serving as a Level 2 Support Engineer, Justin is a key member of our team, and his contributions are highly valued. His dedication to providing exceptional customer service is reflected in his work, and he is an asset to our organization.

Overall, Justin's experience and expertise make him an invaluable member of the team. We are lucky to have him on board and look forward to his continued contributions to the success of On-Site PC Services.

n 2017, Andrew joined the OSPC team, bringing with him a wealth of knowledge in server and virtualization technology, as well as hardware. He also holds a degree in Networking and Infrastructure Administration, making him a highly skilled member of the team. One of Andrew's standout qualities is his ability to quickly and effectively solve complex problems, while still providing excellent customer service. His expertise and attention to detail make him an invaluable asset to our organization.

Due to his exceptional performance and dedication to his work, Andrew was recently promoted to the role of Level 2 System Engineer. This is a testament to his hard work and commitment to providing the highest level of service to our customers.

Overall, Andrew's expertise, problem-solving skills, and commitment to customer service make him an integral part of the OSPC team. We are proud to have him on board and look forward to his continued contributions to the success of our organization.

Chase is a highly skilled and dedicated member of the OSPC team who brings a wealth of knowledge and experience to the table. Having joined in 2019, he has already made a significant impact with his four years of experience in both onsite and remote IT support. This means he has a broad range of expertise that spans different areas of IT support, allowing him to approach issues from different angles and find the best solution for each situation.

In addition to his extensive experience, Chase has also demonstrated his commitment to his profession by holding three CompTIA certifications and two Mac certifications. These certifications show that he is well-versed in the latest industry standards and has the skills necessary to tackle complex technical problems. Chase's practical desktop support experience is particularly valuable to the OSPC team, as he has the ability to quickly diagnose and resolve technical issues. This means he is able to provide clients with timely and effective solutions, which is essential in today's fast-paced business environment.

What's more, Chase is always willing to lend a helping hand to his colleagues and clients, and he takes great pride in delivering exceptional customer service. His dedication to his work and his team is evident in everything he does, and he is a key contributor to the team's success. Overall, Chase is an exceptional IT professional who embodies the qualities of a valuable team member. His knowledge, experience, certifications, and positive attitude make him an essential contributor to the OSPC team's success.

Connor is a fantastic addition to the OSPC team, having joined in 2021 with over 5+ years of experience in the IT industry, with a focus on Corporate IT. He brings a wealth of knowledge in hardware support, networking, and exceptional customer service.

His diverse skillset makes him a valuable asset to the team, and his expertise will undoubtedly contribute to the success of your organization. Connor's commitment to providing top-notch customer support is a reflection of his dedication to his work and his passion for helping others. By leveraging his knowledge and expertise, Connor has the potential to make a significant impact on the success of your team and organization. It's exciting to have someone with his experience and passion on board, and we look forward to seeing the positive impact he will undoubtedly make.

Graham joined our team in 2018, bringing with him three years of outstanding sales and customer service experience. He recently graduated from the University of Texas at Arlington and has continued to expand his knowledge and expertise in the IT world, making him a valuable asset to OSPC.

Due to his hard work, dedication, and exceptional performance, Graham was recently promoted to the position of Lead Field Engineer. In this role, he is responsible for fielding and maintaining IT systems across a wide range of client environments.

Graham's enthusiasm for learning and passion for providing top-notch customer service have made him a standout member of our team. His expertise in IT systems and hardware, coupled with his strong problem-solving skills, enable him to effectively resolve complex issues and provide innovative solutions to our clients.

Overall, Graham's contributions have been integral to the success of OSPC. We are fortunate to have him on our team and look forward to his continued growth and success with us.

Jack Williams is an accomplished IT professional and Operations Manager at On-Site PC Services. With over 11 years of experience in various areas of IT, Jack is an expert in network administration, server management, and cybersecurity. He specializes in providing IT services to MSP companies and has a proven track record of delivering excellent customer service.

As Operations Manager, Jack is responsible for overseeing the day-to-day operations of the business. He works closely with clients to develop customized IT solutions that meet their specific needs. Jack is dedicated to providing personalized service to every client, and he treats them with the utmost respect and professionalism.

Jack's passion for IT extends beyond his work at On-Site PC Services. He is an enthusiastic learner who keeps up-to-date with the latest IT trends and technologies. He is always exploring new ways to improve his skills and knowledge in the industry. In addition to his professional interests, Jack enjoys spending time with his family and friends.

In 2021, John joined the OSPC team, bringing with him an impressive 13 years of IT-related experience. He is a true expert in his field and a valuable addition to the team.

One of John's standout qualities is his dedication to providing exceptional customer service. He goes above and beyond to ensure that his customers' needs are met and that they are satisfied with the service provided.

John's vast experience in IT support services makes him a jack of all trades. He is capable of handling a wide range of technical issues, and his ability to troubleshoot and solve problems quickly is invaluable to the team.

Overall, John's expertise, passion for customer service, and versatility make him a key player in the success of the OSPC team. We are lucky to have him on board, and we look forward to seeing the positive impact he will undoubtedly continue to make.

In 2022, Chris joined the OSPC team, bringing with him a wide range of skillsets gained from his previous positions. He possesses a high level of knowledge and experience in Microsoft, including Active Directory, Powershell, and Azure.

One of Chris's most impressive qualities is his initiative to take on challenging tasks and put himself on the front line, even if he's not familiar with the subject matter. He is always willing to step out of his comfort zone, seeking new knowledge and experiences to better serve his team and customers.

Chris's ability to learn and adapt quickly in the face of change is a true testament to his dedication to providing exceptional service. He is a valuable asset to the team, and his contributions to the organization are highly appreciated.

We look forward to seeing Chris continue to grow and develop his skills and make a positive impact on the success of the OSPC team.

Warda is a fantastic addition to the team, having joined in 2021. With her infectious personality and dedication to customer service, she has quickly become an indispensable member of the team. Warda is a true master of customer service, and her clients always know that they are her top priority.

As part of her role, Warda handles a variety of tasks, including office administration, accounts receivables and payables, payroll, and customer relations. Despite having a broad range of responsibilities, she always manages to keep the customer first and ensure that their needs are met with the utmost care and attention.

Warda's commitment to customer service has earned her high praise from colleagues and clients alike. Her positive attitude and willingness to help make her a valuable member of the team. Whether she is managing accounts or handling customer inquiries, Warda always goes above and beyond to exceed expectations.

Overall, Warda's mastery of customer service and her ability to handle multiple responsibilities make her an essential member of the team. Her infectious personality and dedication to customer service are a key factor in the company's success. The team is fortunate to have such a talented and dedicated professional on board.

Madison Davis is a hardworking and dedicated member of the OSPC team, bringing her passion for IT and expertise in contract management, billing, client onboarding, and project meetings to her role. She's also a pro at keeping the office coffee pot fully stocked and ready to go.

Despite her small stature, Madison's big personality and innovative ideas make her an invaluable member of our team. She's like a ninja in the world of IT - quick, stealthy, and always one step ahead of the game. Her expertise in coding is so impressive that we're pretty sure she could write an entire program using just emojis.

When she's not working at OSPC, Madison loves spending time with her amazing dad and her furry family member, Stryker. But don't let her fool you - she might claim to be a dog person, but we suspect she's secretly a cat lady in training.

Madison's commitment to her work is matched only by her sense of humor. She keeps the team laughing with her witty jokes and puns, and she's not afraid to poke fun at herself when the occasion calls for it. We're lucky to have her as a part of our team, and we're excited to see what she'll achieve in the future - as long as she keeps the coffee flowing, of course.

We are delighted to welcome James Terrell, the latest addition to our OSPC family. James comes equipped with a diverse repertoire of skills, honed with 4+ years of experience in the MSP environment. His journey began as a Level 1 Technician, a role that laid a robust foundation for his technical prowess. James's exceptional performance and dedication to growth led to his promotion to a Level 2 Engineer role at his previous MSP.

Known for his depth of experience with Office 365, Azure, and networking, James carries a wealth of knowledge that will significantly benefit our team. His unique insights, cultivated from varied professional experiences, promise to bring fresh perspectives and invaluable expertise to the table. Among James's many admirable qualities is his drive to continually learn and swiftly adapt in the face of change. This ethos, rooted in his unwavering work ethic and commitment to excellence, serves as a testament to his potential as a valuable contributor to our team.

With his robust adaptability, expansive skillset, and proven track record in the MSP environment, James is poised to become an instrumental figure within OSPC, destined to significantly shape our organization's success. As we welcome James to the OSPC family, we look forward with enthusiasm to his continued growth, development, and contribution. His journey with us is one we eagerly anticipate, as he broadens his knowledge and reinforces his commitment to delivering top-tier service.